Privacy Policy — novacell.shop
Last Updated: December 1, 2025
At novacell.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from our store.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you make a purchase or create an account, we collect:
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Name
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Email address
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Billing address
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Shipping address
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Phone number
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Payment details (processed securely by third-party payment gateways; we do not store full credit card numbers)
1.2 Device & Usage Information
Automatically collected when you browse our site:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on pages
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Cookies and tracking technologies
1.3 Order Information
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Product details
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Order history
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Communication history
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To provide customer support
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To communicate order updates, confirmation, and shipping details
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To enhance and optimize our website
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To prevent fraud and ensure secure transactions
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To send marketing or promotional emails (only if you opt-in)
3. Cookies & Tracking Technologies
We use cookies to improve your browsing experience. Cookies help us:
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Remember your cart
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Understand site traffic
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Personalize your shopping experience
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Improve website performance
You can disable cookies in your browser settings, but some features may not function properly.
4. How We Share Your Information
We do not sell or rent your personal information.
However, we may share information with trusted third parties necessary to operate our business:
4.1 Service Providers
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Payment processors (e.g., Stripe, PayPal, etc.)
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Shipping carriers
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Fraud prevention tools
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Email service providers
These partners only receive the data required to perform their functions.
4.2 Legal Requirements
We may disclose information if required to comply with:
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Applicable laws
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Government requests
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Fraud investigations
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Protection of our rights
5. Data Security
We implement industry-standard security measures to protect your information, including:
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SSL encryption
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Secure payment gateways
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Restricted access to sensitive data
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Regular security audits
However, no online transmission is 100% secure. You use the site at your own risk.
6. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Withdraw marketing consent
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Request a copy of your stored data
To exercise these rights, please contact us at:
7. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices or content of third-party websites.
8. Children’s Privacy
Our website is not intended for individuals under 16 years old.
We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
